Legal Notice
Last updated: 11 September 2026
The information on this page is provided in accordance with the Companies Act 2006, the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015 and the Electronic Commerce (EC Directive) Regulations 2002.
Website operator
| Trading name | Vortex UK |
|---|---|
| Legal entity | [Legal company name] Ltd |
| Company number | [Company number] (registered in England and Wales) |
| Registered office | [Registered office address], London, United Kingdom |
| VAT number | [VAT number, if registered] |
| ICO registration | [ICO registration number] |
| support@vortexuk.co.uk | |
| Phone | [Customer service phone number] — Monday to Friday, 9am to 5pm (UK time) |
| Website | https://vortexemobility.com |
Hosting
This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States.
Trade marks
VORTEX and the VORTEX logo are trade marks of their respective owner. Vortex UK is an authorised reseller. All other trade marks mentioned belong to their owners.
Product safety
The VORTEX Z10 is supplied with a UK charger and user manual. Please read the manual before first use. Private e-scooters may only be ridden on private land with the landowner's permission in the United Kingdom; see our Terms of Service. Report any safety concern to support@vortexuk.co.uk.
Dispute resolution
We try to resolve every complaint directly. Consumers may also seek free advice from the Citizens Advice consumer service on 0808 223 1133. The European Commission online dispute resolution platform no longer applies to UK traders.